Wasl- Sales Event Journey​
Real Estate​
Middle East​
.NET core, Flutter, Drupal​
Digitized Sales Event Journey
Streamlined the sales event journey by introducing a seamless event registration process for customers and developed a tablet application for managing sales events at WASL's experience center. The app enabled admins to configure event details, receptionists to check in customers, and sales agents to facilitate property purchases and contract creation. This solution effectively addressed challenges like managing customer footfall, synchronizing data with SAP, and securely handling customer information, while enhancing the overall efficiency of the sales events.
Business Impact
  • Streamlined Sales Event Operations
  • Efficient Customer Management at WASL Center
  • Real-Time Property Details and Purchase Facilitation.
  • Secure Handling of Sensitive Customer Data
  • Seamless Integration of Sales Data with SAP
Business Requirements
  • Centralized Platform for Sales Event Management
  • Efficient Customer Check-in & Queue Management
  • Integration with SAP for sales data synchronisation
  • Enhanced data security for sensitive customer information
  • Personalised customer experience during sales events
    Delphi Solutions
    • Admin Module for Event and Buyer Management
    • Event Registration with QR Code and Notifications
    • Receptionist Module for Check-In via QR Code Scanning
    • Sales Agent Module for Property Selection and Reservation Contracts
    • Synchronization of Sales Data with SAP System
    Challenges
    Understanding the Challenges
    Identifying the unique obstacles that hinder progress and uncovering the root causes behind complex business problems.
    Centralized Platform for Sales Event Management
    Streamline the planning and execution of sales events through a single, unified platform.
    Efficient Customer Check-In and Queue Management
    Simplify customer check-ins and optimize queues to reduce wait times and enhance flow.
    Integration with SAP for Sales Data Synchronization
    Sync sales data seamlessly with SAP, ensuring real-time updates and data accuracy.
    Enhanced Data Security for Sensitive Customer Information
    Protect customer data with advanced security measures to ensure privacy and compliance.
    Personalized Customer Experience During Sales Events
    Tailor interactions and offers to individual customers for a more engaging sales experience.
    SOLUTION
    Crafting Tailored Solutions
    Developing strategic, innovative solutions designed to address each challenge with precision, ensuring measurable impact and long-term success.
    Admin Module for Event and Buyer Management
    Manage events and buyers efficiently through a dedicated administrative interface.
    Event Registration with QR Code and Notifications
    Streamline event registration using QR codes and automated notifications for attendees.
    Receptionist Module for Check-In via QR Code Scanning
    Enable quick check-ins with QR code scanning for a seamless attendee experience.
    Sales Agent Module for Property Selection and Reservation Contracts
    Provide sales agents with tools to assist buyers in selecting properties and managing reservations.
    Synchronization of Sales Data with SAP System
    Ensure accurate and real-time sales data synchronization with the SAP system.
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